Google Places is a very valuable asset for any business. Google Places can drive tons of traffic to your businesses website by being featured on Google Maps. However, just as easy as it can help your business, all it takes is one bad review to hurt your business.
What is a business owner supposed to do when they receive a bad review? In some cases, bad reviews may even come from a competitor trying to tarnish the rival business. What recourse is available when someone receives a bad review?
After listening to feedback from business owners, Google has now integrated the ability to respond to reviews. Now the next time somebody leaves a review that you take issue with, you can respond personally. If customers …
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